Post office
Hato Rey Station
361 Calle Juan Calaf, San Juan, PR 00918
monday: 9:00 AM – 3:00 PM
- New applications
- In-person renewals
- Photos on site
- Wheelchair accessible

5 passport acceptance locations in San Juan. 2 take passport photos on site and 4 accept walk-ins without an appointment.
Island & tropical territories
Post office
361 Calle Juan Calaf, San Juan, PR 00918
monday: 9:00 AM – 3:00 PM
Post office
585 F.D. Roosevelt Ave. Ste. 175, San Juan, PR 00936
monday: 8:00 AM – 1:00 PM
Post office
100 Paseo de Colon, San Juan, PR 00901
monday: 8:00 AM – 1:00 PM
County or state office
Plaza Las Americas, San Juan, PR 00919
monday: 8:00 AM – 4:00 PM
Regional passport agency
150 Carlos Chardon Ave, San Juan, PR 00918
If nothing in San Juan fits your schedule, these nearby Puerto Rico cities also have acceptance facilities.
Every listing above is an official passport acceptance facility in San Juan — post offices, clerks of court, public libraries, and other government offices authorized to review your documents, witness your signature, and seal your DS-11 application packet for the U.S. Department of State. First-time applicants, minors under 16, and anyone replacing a lost, stolen, or damaged passport must apply in person at one of these San Juan locations; most adult renewals can skip the visit entirely and apply by mail.
2 of the 5 facilities in San Juan take compliant 2×2 inch passport photos on site, so you can apply and be photographed in a single trip. 4 locations accept walk-ins without an appointment, though published hours can differ from photo or acceptance counter hours. Always bring proof of U.S. citizenship, a photo ID, and payment for both the State Department fee and the facility's $35 execution fee.
If you are traveling within 14 days (or 28 for a foreign visa), an acceptance facility is not enough — you will need an appointment at a regional passport agency. Our Puerto Rico page lists the nearest options, and each San Juan listing links to directions, live hours, and the busiest and quietest times to visit.